It's always a pleasure working with Pat.
Pat was an excellent technician and very good at customer service by informing me about the status of my heating system
Such professional and friendly staff. Always appreciate their attention to detail and prompt service. Highly recommend.
SERVICE IS GREAT, ALWAYS ON TIME, PRICING IS A BITE HIGH BASED ON COMPETORS MAILERS.,
Pat was efficient and arrived as scheduled.
They were friendly and professional while in my home.
Good job! Fast and friendly service🤗
Response from Schaafsma Heating and Cooling:
Joanne, thank you for the 5-star review!
Couldn’t be easier. I had mixed up the time for service appointment and was not home when he arrived. Received a phone call letting me know he was waiting. Since I have know this serviceman for several years, I told him the garage door was open and he could enter my house. The service was performed and everything was cleaned up. Very comfortable with this company and their employees.
Absolutely top notch customer service. Beyond expectations. From picking up your phone on thanksgiving and walking me thought safety shut off to showing up on time! my service tech worked hard at finding us a solution and listened to us to problem solve. Thank you.
Prompt. Friendly. Thorough. What more can you ask for?
Pat is always professional and very friendly. Never had a bad experience with Schaafsma
Great service and tech
Pat was right on time,did the job, very efficient and very personable.
Terrific service, affordable monthly pricing. Every technician who has been here through the years in professional, knowledgable and friendly. Highly recommended.
Positive. Good explanation about prior issues.
Schaafsma's is great, they are efficient and friendly and take care of business.
Pat is a wonderful and knowledgeable heating and cooling technician.
Friendly qualified service
We felt confident with his knowledge. Very nice person too!
Pat is a first class technician who does an excellent job. He called to get a filter he didn't have and installed it today. I enjoy talking to him as well.
Arrived on time & completed the annual a/c maintenance with no drama.
Pat actually listened to what I had to say. As a woman that doesn’t seem to happen very often. He was very polite and did his investigation. That included actually looking at everything upon inspection (inside and out). The problem was quickly found with Pat. As for the first “Professional” it was quite the opposite. He refused to listen to what I had to say. He never once looked at the outside terminals. He simply said “I got it running fine 3 times and that’s all I can do”. I even told him the code I had found as it malfunctioned and he said “it isn’t doing it now, must be a fluke”. Really?!?! After I paid him and he got in his truck, my furnace had shut off and turned back on several times at 72 when it was set to shut off at 78. I went outside to tell him and he refused to listen to me and comeback inside to investigate further. Was very rude and I finally just told him to leave my property. Again, Pat was very professional and I am very pleased with his service! Would love to have him back in the future if needed! Highly recommend Pat! Thanks for a job well done!
Pat B - knows the heating business - great rep for his company
Pat knows his stuff. Also very friendly
Our technician was friendly, fast and efficient.
He was very nice to deal with. An enjoyable experience
Pat B was polite and thorough
The problem was recognized, analyzed and resolved.
Pat was here at the expected time. Service was very good.
Professional and timely. Happy with service.
Very good service
Pat did a great job
thankful the service men puts safety and health fore front of service, working for my best interest .