We have not found too many people who understand boilers. We had a heat exchanger that needed to be replaced. It was ordered, scheduled and then installed. David is very knowledgeable and friendly. Answered all of our questions, and when it came time to turn water on, found a bad valve that would turn on. He didn't give up and replaced it to finish the job. Most people would have said, "we will see you tomorrow" David finished the job in a very long day and we really appreciated his support.
My furnace stopped working 3 days before my scheduled furnace and a/c maintenance appointment. I didn't know what to do so I decided to wait until the tech showed up as scheduled. (Meanwhile I dressed warmly and used a space heater.) David worked very hard to get my furnace running again and also handled my a/c checkup. Next time I know I should call Schaafsma right away when the furnace breaks instead of waiting for an appointment, though.
David was great! Very informative and quick. He loved my dog she has to follow me everywhere so that was great! Everyone that has come to help has been amazing. Thank you
Was very thorough in the annual AC/WH check-up.
Tech's did a great job and were very thorough and answered all of my questions.
High quality service from David Buren. Set the service appointment with Shaafsma an they were right on time and very professional. Answered all of our questions with additional suggestions and advise.
David was outstanding, from his expertise to his friendly manner, he was impressive in his knowledge. He will be welcomed in our home anytime.
He needed to diagnose a furnace problem quickly, find the parts needed to repair the system and get the furnace operating all in one day! Great job, David!
After an electrical surge caused fire in my geothermal unit (on a Friday night of course), Schaafsma responded quickly with an inspection on Saturday, ordering parts on Monday and servicing on Thursday. Much appreciated as without heat during these February days.
Fast, professional service, and always reliable. Always clean when they leave.
Great service. David was very detailed and called to give me a rundown of everything they did regarding the furnace service. Top notch.
Wonderful and very knowledgeable service tech. Understands what he’s looking at
David was fantastic! Very knowledgeable and thorough!
Our experience with your company was very good. Furnace all fixed!
Schaafsma has great customer service from text messages to confirm appointments, calls to announce when they will arrive and arriving at appointed times. Very respectful of property and give great updates on needed repairs and costs. We highly recommend Schaafsma.
David showed the skill and knowledge for the tasks. He was conscientious about his work and answered all my questions. Grateful for the job he did.
Dave is very professional, personable and a fine ambassador for Schaafsma Heating and Cooling. He took time to explain what and why he was doing it to optimize our furnace for the winter season. We have been with Schaafsma for 20 years and one of the reasons is because of the extraordinary serviceman as Dave.
Service provider was on time, was efficient and pleasant.
He made some very good suggestions and gave us information about our boiler we were not aware of
Great service and repair man was very informative
worked well with us to get what we needed! Thank you
Our ac stopped working in a high heat week. Schaafsma was able to get us worked into the schedule quickly and provided excellent service. We will use Schaafsma again for HVAC needs.
Our scheduled AC maintenance today with David went very well. He was very professional, knowledgeable, friendly, and a pleasure to work with. We have have been satisfied customers of Schaafsma for over 30 years and they will continue to be our trusted heating, cooling, and water heater professional. Keep up the great work!
Called Schaafsma and they were able to come out the next day and get everything fixed the same day! Great service and friendly people to work with. Thanks Schaafsma, we will certainly be calling you again for future service and repairs!
Nice to have the tech show up early and get it fixed on same call.
Arrived on time. Took their time. Fixed the problem in the allotted time.
David arrived in the time frame that we were given. Diagnosed and fixed the problem quickly and then checked the system to see if there were any other issues. We are very pleased!
Schaafsma scheduling was much quicker than anticipated. Even better, the technician took the time to explain his steps and gave preventative recommendations. I definitely will use them again in the future.
Would highly recommend. We worked with David, he answered all of our question and was very professional.
Dave and Josh were great. Josh explained everything he did. He was very personable.
Very thorough, explained what he doing when asked .