Serviceman arrived on time and checked the furnace to make sure it was running correctly. He answered all our questions and cleaned up afterward.
Jon was very professional and knowledgeable on what he was doing he explained everything about the furnace and what was going on with it thank you
Very friendly! Explained things well!
Very helpful and fair
Service person was punctual and explained what he did.
same as above
Great experience as usual. No issues or problems.
Jon has been here before and once again provided great support. We appreciated his honesty in sharing that he wasn’t sure of whether the part had not been tightened the last time you were here. Great show of integrity.
Jon was an excellent technician. He kept working until our furnace problem was fixed. It was not easy, but finally the valve worked. He was industrious and precise, friendly and very personable. We were very impressed with this service call. We are glad we use Schaafsma!
This was a regular tune-up, but Jon was also able to sort out an issue with an error that came up in the last couple of days that was preventing the furnace from running, forcing the heat pump to run instead.
You couldn’t get a more efficient service with my experience today. The appointment was confirmed via email, my service mechanic was identified with photos etc.... He called prior, was on time, did the job, recorded his work via video, posted the results and bill to my email with results and suggestions. I’m a very satisfied customer. Done deal ! Mark A Cooper.
Schaafsma was a great choice. Very easy to set up an appointment and they were very professional and did the job right away. I will use them again!
Jon’s regular maintenance visits mean always arriving on time - careful attention to detail - answering questions and offering great advice.
The maintenance person arrived ahead of time which always is a plus he did his work quickly and efficiently, and was very professional
Great service, answers to questions, and happy he was COVID vaccinated!
Jon did a nice job and was very personable.
Good - plus
Although the arrival time was later than the schedule, Jon worked very professionally and was very courteous and friendly. The scheduled work was performed efficiently.
Joe spotted an issue the last time he was here. Made a temporary fix. Came back in a few days with a permanent fix. He was friendly, knowledgeable, and did good work.
Very pleased with the service and the timely help.
John arrived on time, performed a thorough furnace inspection, and sent me a detailed report. Did not try to sell me anything, just identified what the issues were, and made an appropriate recommendation.
It was a good service call! Jon explained some things to me about the humidifier and some preliminary things. Sounds like it was a thorough check of my furnace. Jon did forget however, to write his visit down on the "maintenance log" that is posted on my furnace, so I wrote it in - for myself and for future service people.
Did a great job.
Did a great job
THEY WERE NICE TO DO BUSINESS WITH
Arrived within time scheduled, professional and kindly manner.
On time, explained everything, very professional.
I’ve found that the employees that come out for maintenance for Scaafsma away do a good job and Justin is exception. He was polite, knowledgeable, and did his job well. He was here on time and I barely knew he was here while he was checking things out. Justin was also friendly with the dog who also was happy having him in our home.
Very friendly professional staff. I appreciate all your employees.
Jon did a great job like he has in the past. I like how he tests the systems which I did not see before. He takes his time
Very friendly service done in a timely manner.
Very impressed with the videos. First time customer.
I called to make appointment for yearly maintaince and was scheduled the same week.! Pleased to have Jon back to do the service. Not the best news on the furnace, but he explained all that needed to be done to improve our quality of life. We were contacted with-in a short time and have a in-home consultation set for the next day. Extremely pleased with Schaafsma’s service.
Jon was great! Very professional
On time, efficient and very helpful
Salesperson was extremely rude to me and after 75 mins gave me an overpriced quote. Extremely dissatisfied with the experience.
Schaafsma always has great technicians who are professional and keep our equipment in top condition.