Terms and Conditions - Schaafsma
Priority Service
Heating and cooling emergencies happen when you least expect them. Contact the professionals at Schaafsma Heating & Cooling to assess and fix the situation you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call the Schaafsma team at 616-458-7304 to get emergency HVAC services in Grand Rapids or the surrounding areas.

Terms and Conditions

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receiving text messages from Schaafsma, you may receive messages related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [appointments/billing, etc.].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Schaafsma in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive and no further messages will be sent. Alternatively, you can email us at [email protected] .

 

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected] .

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, please email [email protected] .
  • Message frequency may vary

 

What To Expect

Discover The Schaafsma Difference

Providing Expert Service Since 1905

For over a century, Schaafsma has provided high-quality service, products, and results to the residents of Greater Grand Rapids.

XOI Visual Technology

XOI Visual Intelligence promotes trust and transparency, keeps customers informed, and helps make decisions for homes to stay comfortable.

NATE-Certified Technicians

Schaafsma’s NATE-certified technicians have the expertise and training to deliver the highest quality services every time.

100% Satisfaction Guarantee

Our team is dedicated to ensuring the highest customer satisfaction with every service we perform, so we offer a 100% satisfaction guarantee.

Whole-House Approach

We believe that all people deserve a healthy, comfortable, and safe home, so we take the whole-house approach, reinforcing energy efficiency within your house.

A+ BBB rating

Schaafsma Heating & Cooling has held an A+ BBB rating since 1980, maintaining a relationship of trust between our team and customers.

Providing Expert Service Since 1905

For over a century, Schaafsma has provided high-quality service, products, and results to the residents of Greater Grand Rapids.

XOI Visual Technology

XOI Visual Intelligence promotes trust and transparency, keeps customers informed, and helps make decisions for homes to stay comfortable.

NATE-Certified Technicians

Schaafsma’s NATE-certified technicians have the expertise and training to deliver the highest quality services every time.

100% Satisfaction Guarantee

Our team is dedicated to ensuring the highest customer satisfaction with every service we perform, so we offer a 100% satisfaction guarantee.

Whole-House Approach

We believe that all people deserve a healthy, comfortable, and safe home, so we take the whole-house approach, reinforcing energy efficiency within your house.

A+ BBB rating

Schaafsma Heating & Cooling has held an A+ BBB rating since 1980, maintaining a relationship of trust between our team and customers.

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Our Reviews

See What Your Neighbors Are Saying

I really recommend them for all your HVAC needs. They installed my central air and furnace system in such a timely manner. Their staff are very knowledgeable, work hard and efficiently get the job done. Everyone is very friendly and helpful. I am very happy with…

Janene F.

Janene F.

I had a routine furnace inspection after a clogged duct left some water in my furnace. The company reps were professional, helpful, and best of all, honest. They didn't try to upsell me on any BS or claim I needed products or services that I didn't.…

Daniel L.

Daniel L.

I had Schaafsma install a new AC and later had them out for a safety inspection for rental certification. They were incredibly prompt, professional, thorough. 10/10 will use for any future needs.

Jenna M.

Jenna M.

We had an excellent experience with the crew that replaced our furnace, AC, water heater and thermostat. Very nice people to deal with and they did an outstanding job explaining the new equipment and cleaned up very nicely. Recommend - absolutely.

Snady H.

Snady H.

Had an emergency gas leak and DTE came out to see the issue but only temporarily solved issue. Called Schaafsma and they immediately sent out a crew to help out. Brian and Andrew were polite and strait forward with the cost and the replacement parts and…

Shane H.

Shane H.