Priority Service

Heating and cooling emergencies happen when you least expect them. Contact the professionals at Schaafsma Heating & Cooling to assess and fix the situation you're dealing with. We have the necessary skills and tools to fix your system so you can safely use it once again. Call the Schaafsma team at 616-597-6229 to get emergency HVAC services in Grand Rapids or the surrounding areas.

Terms and Conditions

Effective Date: 8/17/2026
Company Name: Schaafsma Heating & Cooling
Website: https://www.schaafsma.com/

1. Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Description of Services

Schaafsma Heating & Cooling provides home services including, but not limited to, HVAC, plumbing, electrical, and related services. We may communicate with customers via phone calls, text messages (SMS/MMS), and email regarding service requests, appointments, and promotions.

3. SMS Communications & Consent

By providing your phone number through our website, third-party platforms (e.g., Angi, Yelp), or directly to our team, you consent to receive text messages from Schaafsma Heating & Cooling.

These messages may include:

  • Appointment confirmations and reminders
  • Service updates and scheduling communications
  • Follow-ups regarding service requests
  • Promotional or marketing messages (where applicable)

Consent to receive SMS messages is not a condition of purchase.

4. Message Frequency

Message frequency may vary depending on your interactions with us (e.g., appointment scheduling, service updates, promotions).

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications except for confirmation of your opt-out request.

7. Help Instructions

For assistance, reply HELP to any message or contact us at:

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy here: https://www.schaafsma.com/privacy-policy

We collect and use your information in accordance with our Privacy Policy, including for communication and service delivery purposes.

9. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

10. User Responsibilities

You agree to provide accurate and complete information when requesting services and to use our services only for lawful purposes.

11. Limitation of Liability

To the fullest extent permitted by law, Schaafsma Heating & Cooling shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications.

12. No Warranties

Our services are provided “as is” without warranties of any kind, either express or implied.

13. Modifications to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions about these Terms, please contact us:

Schaafsma Heating & Cooling
285 Dodge Ct Suite E Comstock Park, MI 49321
(616) 597-6229
info@schaafsma.com

What To Expect

Discover The Schaafsma Difference

Providing Expert Service Since 1905

For over a century, Schaafsma has provided high-quality service, products, and results to the residents of Greater Grand Rapids.

XOI Visual Technology

XOI Visual Intelligence promotes trust and transparency, keeps customers informed, and helps make decisions for homes to stay comfortable.

NATE-Certified Technicians

Schaafsma’s NATE-certified technicians have the expertise and training to deliver the highest quality services every time.

100% Satisfaction Guarantee

Our team is dedicated to ensuring the highest customer satisfaction with every service we perform, so we offer a 100% satisfaction guarantee.

Whole-House Approach

We believe that all people deserve a healthy, comfortable, and safe home, so we take the whole-house approach, reinforcing energy efficiency within your house.

A+ BBB rating

Schaafsma Heating & Cooling has held an A+ BBB rating since 1980, maintaining a relationship of trust between our team and customers.

Providing Expert Service Since 1905

For over a century, Schaafsma has provided high-quality service, products, and results to the residents of Greater Grand Rapids.

XOI Visual Technology

XOI Visual Intelligence promotes trust and transparency, keeps customers informed, and helps make decisions for homes to stay comfortable.

NATE-Certified Technicians

Schaafsma’s NATE-certified technicians have the expertise and training to deliver the highest quality services every time.

100% Satisfaction Guarantee

Our team is dedicated to ensuring the highest customer satisfaction with every service we perform, so we offer a 100% satisfaction guarantee.

Whole-House Approach

We believe that all people deserve a healthy, comfortable, and safe home, so we take the whole-house approach, reinforcing energy efficiency within your house.

A+ BBB rating

Schaafsma Heating & Cooling has held an A+ BBB rating since 1980, maintaining a relationship of trust between our team and customers.

Review Image
Our Reviews

See What Your Neighbors Are Saying

I really recommend them for all your HVAC needs. They installed my central air and furnace system in such a timely manner. Their staff are very knowledgeable, work hard and efficiently get the job done. Everyone is very friendly and helpful. I am very happy with…

Janene F.

Janene F.

I had a routine furnace inspection after a clogged duct left some water in my furnace. The company reps were professional, helpful, and best of all, honest. They didn't try to upsell me on any BS or claim I needed products or services that I didn't.…

Daniel L.

Daniel L.

I had Schaafsma install a new AC and later had them out for a safety inspection for rental certification. They were incredibly prompt, professional, thorough. 10/10 will use for any future needs.

Jenna M.

Jenna M.

We had an excellent experience with the crew that replaced our furnace, AC, water heater and thermostat. Very nice people to deal with and they did an outstanding job explaining the new equipment and cleaned up very nicely. Recommend - absolutely.

Snady H.

Snady H.

Had an emergency gas leak and DTE came out to see the issue but only temporarily solved issue. Called Schaafsma and they immediately sent out a crew to help out. Brian and Andrew were polite and strait forward with the cost and the replacement parts and…

Shane H.

Shane H.