In the Greater Grand Rapids Area, Schaafsma Heating and Cooling is well known for providing exceptional repair, installation, and service. The people we send out to serve you are also top notch, something you'll see in their reviews below. Everyone you deal with at our company has the goal of making sure your experience with us will be so good you'll call us every time you need help. You can feel confident working with Schaafsma Heating and Cooling because we stand behind our work and comply with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace Repair and Air Conditioner Repair in Rockford MI in Grand Rapids MI. Call us today at (616) 458-7304!Your best choice for Furnace Repair and Air Conditioner Repair in Rockford MI
Local Reviews
for Rockford, MI
Powered by Nearby NowWell done
Bret - Rockford, MI
Dave was fast, thorough and super nice.
SUPER!!!!!
Lynne - Rockford, MI
David also took the time to help me understand my nest that Glenn had installed before he died. Now I can change back and forth between heat and cool. Thank you, David.
Quality, Conscientious Work
Bob - Rockford, MI
Lucas could have walked in said the humidifier bypass damper was in the wrong position and left. He did not. He did a thorough evaluation, noted a noisy furnace blower motor and corrected same.
Very kind employees!
Cox - Rockford, MI
From the first guy, to the salesman, to the two installation geniuses, this was a very pleasant experience. Thank you for lending us one to limp us by while it was so hot out side. The professionalism is much appreciated. Thank you. The Cox’s
Technician was very informative about the service provided and very professional.
Roger - Rockford, MI
Air conditioning
Joe - Rockford, MI
Satisfied customer but more and better communication needed.
Robert - Rockford, MI
Equipment appears to be installed correctly and is initially working well. Installers were efficient, courteous and friendly. Air conditioner is quieter than expected. Overall communication could be improved. The contract was confusing stating both that no payment was needed up front and that Half was needed. Getting this clarified took too many calls. While the initial scheduling was clear, no one contacted us about the time that the installers would arrive. We had to email the night before to discover what time they would be there. The dates scheduled were fine. It would have been helpful to have had a more specific itemized list of the specific components to be installed so we could have read up on how to use them before the installation date. Installers should be able to instruct new users in how the thermostat operates and its feature set. The pamphlet language is difficult to understand since it has awkward sentence construction and assumes a fair amount of knowledge from the reader. Too many acronyms are used for a lay person. It's unclear which feature sets may or may not apply to our installation. If the server is down on the Bryant Cloud (as it is now) it would really be helpful to have a more complete user oriented printed manual. It is helpful that Schaafsma has a help desk available during working hours but many calls might avoided if the manual were written better, more complete and understandable. It would be very helpful to have a general trouble shooting page regarding what the owner should check if something should go wrong. Conversely it would be helpful to have a written paper description of the best practices for using the furnace and air conditioner. The internet is a wonderful thing but it has problems. Paper is forever. It would have been helpful if Greg had provided information about this furnace's and AC Unit's requirement to connect to the web to find out the outdoor temperature. We would have liked to know if an outdoor temperature sensor was an option instead.
Great Service
Lauren - Rockford, MI
Service well done awesome
Terry - Rockford, MI
Best Service person that we have ever had come to our home.... knowledgeable, friendly, great attitude, great work.. took time to explain her solutions and provided useful helpful info on maintenance going forward a 10 on a scale of 1 -10 ... Highly recommend... Terry J Rockford
Great Service
Kathryn - Rockford, MI
Friendly qualified service
Great service
Steve - Rockford, MI
Very Knowledgeable and Friendly
Bob - Rockford, MI
Adan was very well trained. He promptly went about this tasks. We had one hiccup at the end, but, when I called the office, they messaged him, he called and we cleared it up over the phone.
Fast!
Dan - Rockford, MI
Schaafsma found an opening right away and was able to diagnose a random problem quickly.
Great Service
Yahn - Rockford, MI
Excellent work!
Excellent service.
Greg - Rockford, MI
Great service
Sharon - Rockford, MI
My furnace was out and was repaired quickly. My service guy was friendly and efficient.
annual service visit
Richard - Rockford, MI
AC would not start when serviced. He fixed it and prevented an emergency visit this summer.
Nice Guy, Great Customer Service
Jaime - Rockford, MI
Great service
Jackie - Rockford, MI
David and Adan were very knowledgeable and professional. They explained everything to me and expertly did the service. I will definitely be using your company in the future!
Very Good Service/ Professional
Mike - Rockford, MI
I thought Christian was very thorough. Liked the videos.
Pat B.
Econar geothermal maintenance
Marv A.
No hot water
Marv A.
Diagnostic on AC not cooling
Christian P.
Furnace service call. Performed furnace inspection on bryant furnace
Marv A.
Boiler service call. Performed boiler maintenance
Christian P.
Furnace service call. Performed furnace maintenance on Bryant furnace
Juan O.
Furnace service call. Performed furnace repair on furnace
Juan O.
Thermostat installation call. Performed thermostat install on Bryant Connex thermostat
Juan O.
Thermostat installation call. Performed thermostat install on Bryant Connex thermostat
David A.
Furnace service call. Performed furnace maintenance on furnace
David A.
Furnace service call. Performed furnace maintenance on Bryant furnace
Pat B.
Bosch boiler tune up
Juan O.
Maintenance on Bryant Furnace
Marv A.
No heat Lennox furnace
Christian P.
Preventative maintenance check on Bryant AC split system and 90% Bryant furnace.
David A.
Check and serve on Bryant furnace and cooling
Zach P.
duct cleaning and duct sealing service call. Performed duct cleaning and duct sealing on hvac system
Alex B.
Service on a Bryant air conditioner
Greg S.
Furnace a/c install
Adan O.
Ac service call. Performed maintenance on air conditioner
David A.
Ac service call. Performed ac inspection on Bryant Ac
Marv A.
Thermostat repair
Brian J.
Ac, furnace and humidifier installation call. Performed ac and furnace install on Payne and Bryant unit
Zach P.
Duct cleaning.
Steve D.
Installed a new Bryant evolution furnace and air conditioner
