Since 1905, Schaafsma Heating and Cooling is your best choice for repair, installation, and service in homes and buildings just like yours in the Greater Grand Rapids Area. We take special pride in the craftsmen we train and employ--a fact you'll see in the reviews below. It's also noticeable immediately in the attitude and integrity our technicians bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. You can also be assured that Schaafsma Heating and Cooling stands behind the work we do as well as complies with all local codes. This is why, as you can see by the map and reviews below, we are rated so highly for Furnace Repair and Air Conditioner Repair in Rockford MI. Call us today at (616) 458-7304!Your best choice for Furnace Repair and Air Conditioner Repair in Rockford MI
Local Reviews
for Rockford, MI
Powered by Nearby NowVery kind employees!
Cox - Rockford, MI
From the first guy, to the salesman, to the two installation geniuses, this was a very pleasant experience. Thank you for lending us one to limp us by while it was so hot out side. The professionalism is much appreciated. Thank you. The Cox’s
Technician was very informative about the service provided and very professional.
Roger - Rockford, MI
Air conditioning
Joe - Rockford, MI
Satisfied customer but more and better communication needed.
Robert - Rockford, MI
Equipment appears to be installed correctly and is initially working well. Installers were efficient, courteous and friendly. Air conditioner is quieter than expected. Overall communication could be improved. The contract was confusing stating both that no payment was needed up front and that Half was needed. Getting this clarified took too many calls. While the initial scheduling was clear, no one contacted us about the time that the installers would arrive. We had to email the night before to discover what time they would be there. The dates scheduled were fine. It would have been helpful to have had a more specific itemized list of the specific components to be installed so we could have read up on how to use them before the installation date. Installers should be able to instruct new users in how the thermostat operates and its feature set. The pamphlet language is difficult to understand since it has awkward sentence construction and assumes a fair amount of knowledge from the reader. Too many acronyms are used for a lay person. It's unclear which feature sets may or may not apply to our installation. If the server is down on the Bryant Cloud (as it is now) it would really be helpful to have a more complete user oriented printed manual. It is helpful that Schaafsma has a help desk available during working hours but many calls might avoided if the manual were written better, more complete and understandable. It would be very helpful to have a general trouble shooting page regarding what the owner should check if something should go wrong. Conversely it would be helpful to have a written paper description of the best practices for using the furnace and air conditioner. The internet is a wonderful thing but it has problems. Paper is forever. It would have been helpful if Greg had provided information about this furnace's and AC Unit's requirement to connect to the web to find out the outdoor temperature. We would have liked to know if an outdoor temperature sensor was an option instead.
Great Service
Lauren - Rockford, MI
Service well done awesome
Terry - Rockford, MI
Best Service person that we have ever had come to our home.... knowledgeable, friendly, great attitude, great work.. took time to explain her solutions and provided useful helpful info on maintenance going forward a 10 on a scale of 1 -10 ... Highly recommend... Terry J Rockford
Great Service
Kathryn - Rockford, MI
Friendly qualified service
Great service
Steve - Rockford, MI
Very Knowledgeable and Friendly
Bob - Rockford, MI
Adan was very well trained. He promptly went about this tasks. We had one hiccup at the end, but, when I called the office, they messaged him, he called and we cleared it up over the phone.
Fast!
Dan - Rockford, MI
Schaafsma found an opening right away and was able to diagnose a random problem quickly.
Great Service
Yahn - Rockford, MI
Excellent work!
Excellent service.
Greg - Rockford, MI
Great service
Sharon - Rockford, MI
My furnace was out and was repaired quickly. My service guy was friendly and efficient.
annual service visit
Richard - Rockford, MI
AC would not start when serviced. He fixed it and prevented an emergency visit this summer.
Nice Guy, Great Customer Service
Jaime - Rockford, MI
Great service
Jackie - Rockford, MI
David and Adan were very knowledgeable and professional. They explained everything to me and expertly did the service. I will definitely be using your company in the future!
Very Good Service/ Professional
Mike - Rockford, MI
I thought Christian was very thorough. Liked the videos.
Great service
Dan - Rockford, MI
Adan is such a nice guy. He was very thorough and took time to explain to me everything that he did while he was here.
Prompt and thorough service
Adam - Rockford, MI
Great job by Schaafsma getting someone out to our house in a timely manner when our furnace stopped working. Technician was very knowledgeable of the equipment and was able to thoroughly explain the situation and our options.
Great service, awesome price.
Sandy - Rockford, MI
Very goodv
David A.
No hot water
David A.
Check and serve on Bryant Ac
David A.
Check and serve on on Goodman Ac
David A.
Check and serve on Bryant Ac
Carl C.
New furnace plus a C plus humidifier replacement
Kim E.
AC tune up. Performed annual maintenance on Bryant Air Conditioner
Carl C.
Install new AC replacement
Steve D.
Installed a new Bryant air conditioner
Christian P.
Replaced capacitor on Bryant AC.
Pat B.
Bryant AC tune up
Christian P.
Inspection of equipment
Kim E.
AC tune up. Performed maintenance on TempStar Air Conditioner
Kim E.
AC tune up. Performed maintenance on TempStar Air Conditioner
Kim E.
Check and Service AC unit. Performed maintenance on Carrier Air Conditioner
Matt K.
Installed new Bryant furnace and air conditioner
Matt K.
Installed new Bryant furnace and air conditioner
Kim E.
AC tune up. Performed maintenance on Bryant Air Conditioner
Kim E.
AC tune up. Performed annual maintenance on Bryant Air Conditioner
Alex B.
Service on a Ruud air conditioner
Brian J.
Installation of a supply run
Steve D.
Air Conditioner installation call. Performed ac install on Bryant ac
Kim E.
AC tune up. Performed maintenance on Bryant Air Conditioner, Humidifier and Dehumidifier.
Kim E.
AC tune up. Performed annual maintenance on Bryant Air
Kim E.
AC tune up. Performed annual maintenance on Bryant Air Conditioner
Kim E.
AC tune up. Performed annual maintenance on Lennox Air Conditioner.
