For AC repair in Grand Rapids MI, like us on Facebook! To schedule your Heat Pump installation in Wyoming MI, just email us! See what your neighbors think about our Air Conditioner service in Rockford  MI on Google Reviews. To schedule your Heat Pump installation in Wyoming MI, just email us!
Schedule your Heat Pump replacement in Wyoming MI.
Schedule your Heat Pump replacement in Wyoming MI.

Matt K

Matt K.
Matt K
Installation

Local Reviews

Schaafsma Heating and Cooling Rated 4.9 out of 5 stars based on 54 customer reviews

Map of Grand Rapids, MI

Great job




Review of Schaafsma Heating and Cooling

The guys were professional, clean, knowledgeable, and helpful with my new install.


Map of Kentwood, MI

Highly recommend




Review of Schaafsma Heating and Cooling


Map of Comstock Park, MI

Excellent service




Review of Schaafsma Heating and Cooling


Map of Grand Rapids, MI

Best service , very professional Matt and Logan did an outstanding job.




Review of Schaafsma Heating and Cooling


Map of Grand Rapids, MI

A service you can trust




Review of Schaafsma Heating and Cooling

No one gets excited to hear “something is wrong” when you have maintainance done. The current promotions made our investment sound very reasonable vs doing a temporary fix for a furnace that was almost ready to graduate from service. The consultant helped us look at the bigger picture with a more current and efficient machine. Installation was done in a timely fashion. You could tell they were sincere and experienced in the field and took time to answer questions and not rushed to finish the job. These days, with all we’ve gone through, its comforting to have-a service you can trust.


Map of Grand Rapids, MI

Great prices even better employees




Review of Schaafsma Heating and Cooling

I had a really great experience with your company. Not only was furnace and installation a good price but the company was organized and efficient. Most importantly everyone involved in sales (Jeff) and installation (Matt and Logan) were super friendly and professional. I had friends who recommended your company and now I will recommend your company to others. Honestly, you couldn’t get better technicians—so professional. I’m SO impressed with installation.


Map of Grand Rapids, MI

Great service




Review of Schaafsma Heating and Cooling

We had Matt and Logan do our furnace installation. Their work was first-rate and they communicated with us throughout the entire process. We really appreciate their great customer service!


Map of Grand Rapids charter Township, MI

Fast and efficient




Review of Schaafsma Heating and Cooling

Installation was fast and efficient. The guys did a great job, cleaned up and described the items to check/clean occasionally.


Map of Grand Rapids, MI

Great service & price




Review of Schaafsma Heating and Cooling

I was impressed with sales & service personnel. Everyone introduced themselves & kept me updated on what they were doing. I appreciated the friendly office staff that connected with me regarding arrival times & sending email pictures introducing me to the staff coming to my home.


Map of Ada, MI

New Furnace Installation




Review of Schaafsma Heating and Cooling


Great Service very helpful




Review of Schaafsma Heating and Cooling


Great work




Review of Schaafsma Heating and Cooling

The guys who came and installed did a great job. Thankful that I have A/C again. I had to wait 2-weeks to get on the schedule so that was the only real draw back. That said, communication was good, questions answered clearly, and I would definitely recommend to friends, with the caveat that they may have to wait a bit to get it fixed.


New installation




Review of Schaafsma Heating and Cooling

Matt is a fine job with my furnace and air conditioner installation


Great service at a great price




Review of Schaafsma Heating and Cooling

Everything about Schaafsma went well. They were knowledgeable and helpful. Consult and install were both great. Right on time for each appointment.


Great Service




Review of Schaafsma Heating and Cooling


Installation




Review of Schaafsma Heating and Cooling

Could not be happier with the total experience. From the first day, thru the whole process : Problem with the furnace, the different options & the installation of the replacement Heating & Cooling system Thank you.


Quality service




Review of Schaafsma Heating and Cooling

My old furnace developed major issues. Schaafsma responded same day and talked me through my options. The Tech called Rep who immediately left home to drive one hour to provide info on new furnace options. A new furnace was installed the next day by Matt. I was at work during the removal and installation process. Matt even gave my dogs Cookies I left to make them more at ease. When I returned home I couldn't tell they had been there except for the new furnace! Great job!


Job well done but I have issues




Review of Schaafsma Heating and Cooling

Instead of installing t he furnce I thought I was buying, I got an off brand which will be an issue when I sell my home.


He did a good job




Review of Schaafsma Heating and Cooling


Response from Schaafsma Heating and Cooling:

Thank you for the review, Donna!


Great service very nice service man




Review of Schaafsma Heating and Cooling

Fast and efficient haven’t received final bill so I can’t comment on price


Very satisfied




Review of Schaafsma Heating and Cooling

Your guys did an amazing job very professional will highly recommend schaafsma to friends and family


Great Job




Review of Schaafsma Heating and Cooling

Schaaafsma did a fantastic job installing our new water heater and air conditioner. We would recommend Schaafsma to family or friends.


Satisfied customer but more and better communication needed.




Review of Schaafsma Heating and Cooling

Equipment appears to be installed correctly and is initially working well. Installers were efficient, courteous and friendly. Air conditioner is quieter than expected. Overall communication could be improved. The contract was confusing stating both that no payment was needed up front and that Half was needed. Getting this clarified took too many calls. While the initial scheduling was clear, no one contacted us about the time that the installers would arrive. We had to email the night before to discover what time they would be there. The dates scheduled were fine. It would have been helpful to have had a more specific itemized list of the specific components to be installed so we could have read up on how to use them before the installation date. Installers should be able to instruct new users in how the thermostat operates and its feature set. The pamphlet language is difficult to understand since it has awkward sentence construction and assumes a fair amount of knowledge from the reader. Too many acronyms are used for a lay person. It's unclear which feature sets may or may not apply to our installation. If the server is down on the Bryant Cloud (as it is now) it would really be helpful to have a more complete user oriented printed manual. It is helpful that Schaafsma has a help desk available during working hours but many calls might avoided if the manual were written better, more complete and understandable. It would be very helpful to have a general trouble shooting page regarding what the owner should check if something should go wrong. Conversely it would be helpful to have a written paper description of the best practices for using the furnace and air conditioner. The internet is a wonderful thing but it has problems. Paper is forever. It would have been helpful if Greg had provided information about this furnace's and AC Unit's requirement to connect to the web to find out the outdoor temperature. We would have liked to know if an outdoor temperature sensor was an option instead.


A/C Install




Review of Schaafsma Heating and Cooling

On time, very professional, explained what the would be doing, kept up to date as project progresses


Great service




Review of Schaafsma Heating and Cooling


great team




Review of Schaafsma Heating and Cooling


Great Service and Price




Review of Schaafsma Heating and Cooling

Schaafsma Heating and Cooling installed a new furnace for us today. Great service! If you need a new furnace or air conditioner recommend you contact them.


Fast friendly workers




Review of Schaafsma Heating and Cooling

They did a great job. Explained everything


Great service. Very congenial technicians.




Review of Schaafsma Heating and Cooling

We least expected to have to buy a new furnace at this time as our furnace was only eight or nine years old.


What a great team of installers, not only knowledgeable about their trade,but very friendly, willing to ask if the install duct runs were ok with ME.




Review of Schaafsma Heating and Cooling


All aspects were superb!




Review of Schaafsma Heating and Cooling

see above! very pleasant chaps as well!


Courteous and Considerate




Review of Schaafsma Heating and Cooling

Quotes were thorough and follow-up questions during the decision process were responded to in a timely fashion. I appreciated Greg (sales) being able to work around my work schedule to provide estimates and options. With replacement of Furnace, Humidifier, Air Con, Water Heater and Thermostat, the two-day job ended up taking and extra half a day. It is likely not surprising, but since this is not something one would go through regularly (my first), it would help planning around work commitments to know that up front. The installers seemed to know it would take longer than the salesperson. Also, since the installation took longer and I was anxious to get back to work deadlines, it was difficult to think of questions about general homeowner maintenance at the end of the project. Might be helpful for both you customers and the installer if there was a written list of features and maintenance issues (for each mechanical) to review that included places to take notes. My recollection is the costly furnace filters were to last 2 years each. I have since found a written message from Greg (sales) indicating 1 year. So if Matt (installer) recorded a note about customer being misinformed, I apologize for that. It would be more convenient if filters were carried by local hardware stores. All 3 installers (Matt, Greg and Rick) were very courteous and considerate of keeping my home clean as they worked both inside and outside. They had to deal with a basement stairwell with a 90-degree turn which made their job harder. As far as the quality, I have to trust the installations are professional as I don't have a mechanical background. Everything seems to be in good order so far. I look forward to working with you on any service issues that crop up. Thanks! Mary


Good service,




Review of Schaafsma Heating and Cooling

My washing machine top was left with dirt and coffee rings in it. Some sawdust and wood pieces left on my garage floor that I cleaned up. There was an oily dirt dumped in my flower bed that I was not happy about. Left advertising sign behind. Workers were polite, on time, friendly, answered questions and got the job done in the allotted time that I had off from work. Overall good experience.


Saving the day




Review of Schaafsma Heating and Cooling

After almost 18 years our home ac and furnace decided they’d had enough in the middle of a very hot and humid spell. After a very complete assessment of our needs we decided to go with Schaafsma. It happened that the install would be on a Friday and a Monday. We were so grateful that their first priority was to make sure we had working ac for the weekend. Everyone we worked with from first call to sales to install was very professional and kind.


Very efficient work. Done on time and to our satisfaction.




Review of Schaafsma Heating and Cooling


Great Service




Review of Schaafsma Heating and Cooling

I am so happy with the service and knowledge of your service .


Solid, not great, service and product




Review of Schaafsma Heating and Cooling

The quoted work from the salesman didn't match the work needed when the install crew arrived, but only in a relatively minor aspect however it did end up costing a little more than expected. I also had to be at home certain times to answer questions and that was an inconvenience. Everyone was polite and professional. The new furnace/AC look and work great.


Great service




Review of Schaafsma Heating and Cooling

Great , Matt and Corbin did a great job !!! Great guys for the job!!!!


Courteous and professional!




Review of Schaafsma Heating and Cooling

We lost our heat over New Years weekend. The sales team came out to our house on a Saturday morning and by Tuesday the guys were there first thing in the morning. They worked so hard for 2 days installing our new high efficiency furnace, and when it didn’t work at first, they figured out the problem and fixed it. They were so polite and courteous in our house and they made the best of a challenging situation. We are very happy with our new furnace and your excellent service! Thank you so much!


Great




Review of Schaafsma Heating and Cooling

We do recommend Schaafsma for any heating, air conditioning, or water work. Your team was excellent and we have no complaints. A big thank you to Paul for the estimate and Matt and his team for the work expertly and ahead of schedule.


Whole new system




Review of Schaafsma Heating and Cooling

Matt and Steve and the rest of the guys did a great job putting in our new HVAC system. They did a ton of work in a short amount of time. They were clean and neat and always polite. I would have them do work in my home again.


Great work on installation.




Review of Schaafsma Heating and Cooling


good price and installed when said




Review of Schaafsma Heating and Cooling

still waiting for my furnace tune up that was included with the deal. Also needs to be programed to be on line


Great customer service!




Review of Schaafsma Heating and Cooling

Great customer service, very personable! Answered all my questions. And worked with our difficult schedule and got things done in a very timely and quick fashion. Very comfortable with the whole process!


Excellent




Review of Schaafsma Heating and Cooling


Great Service




Review of Schaafsma Heating and Cooling

Were there when they said they would be. Courteous, professional, and complete.


Response from Schaafsma Heating and Cooling:

Thank you for the feedback!


Top service




Review of Schaafsma Heating and Cooling

We received prompt, courteous, professional, and efficient service from Matt when we needed a new water heater.


Appeaars to be quality service from start to finish.




Review of Schaafsma Heating and Cooling

We are awaiting GR City final inspection. Assume all will be good.


Great all around




Review of Schaafsma Heating and Cooling

5 stars


awesome service,great price!




Review of Schaafsma Heating and Cooling

Schaafsma Heating and Cooling
25 North Park St. Northwest
Grand Rapids, MI 49544
Get A Free Estimate
AC Repair Service Grand Rapids MI | Schaafsma Heating and Cooling
For the best Heat Pump replacement in Wyoming MI, choose a BBB rated company.