Very good
Schaafsma did a wonderful job with our summer tune-up.
I’ve always been happy with Schaafsma. They are a great company and provide good service and value.
The guy was great and did a great job explaining things to me. He had to come back to reconnect our thermostat however because he forgot to check that before he left and he left dirty footprints all over our freshly cleaned workout room. Would be nice if workers wore booties over their shoes when entering a home.
Drew was great, very pleasant, explained everything, and I’d be happy if he always serviced my furnace and AC.
Drew is always very thorough in keeping our appliances in tip top shape. I appreciate having a dependable tech and service contractor.
He did a great job keeping me informed.
The technician is an expert you can trust to provide a comprehensive maintenance of your systems and not try to sell you something you don’t need
Drew, very courteous, friendly and efficient service
Thank you for getting the solution so quickly.
The technician was here on time, called me when he was on his way and seemed to diagnose the problem rather quickly. However, even though the part needed for repair was under warranty, for which I would not have to pay, I still have to pay for the processing of the warranty papers. That was a surprise.
I depend on Drew two times a year to keep my furnace/air conditioner in tip-top shape. I have peace of mind that all will be in superb working order at all times; his calm and friendly demeanor puts me at ease right away. He asks questions about how he can make things go better for me. I actually look forward to his visits!
Drew was on time very professional
Great
Tec on time introduced him self advised what he would do , i’m language i understood , afterwards explained ,, offered a few tips , answered all my questions , Tec was friendly , yet very business like
Drew came out to look at my AC unit which was not fully functioning. He was punctual, professional, and was able to resolve the issue. He also gave me advice on my smart thermostat settings and some small things to help my house as it is older.
Very friendly and got the job done in know time.
Very Pleased with the service I received and the information he provided.
Very nice service personnel. Timely. Efficient.m occasional specials & coupons helpful.
Drew is great! Always helpful and courteous. Thanks!
Drew is very professional answers all my questions and is very thorough.
Timely, professional, and great communicator.
Drew was friendly, professional, thorough, and knowledgeable. He explained things in a way that I could understand.
Efficient
Drew was fantastic
couldn't have been nicer, more thorough, and explained everything very well.
Drew and Mark did a great job tracking down the issues preventing our mini split system from heating and cooling as expected. Repair times and costs were thoroughly explained, and completed as stated. Thank you both for the problem solving and repair!
Really appreciate Drew coming out to help us with our pump. The solution was simple, but we still appreciated Drew’s knowledge, candor, and friendly service. Will be requesting him next time we need help with our HVAC!
Both the office staff and the in-home staff were very helpful, considerate and supportive in dealing with me. Explanations were giving in a manner that didn't seem too technical yet didn't seem to speak down to me.
I received a call before he came, and Drew came right when expected. He kept me informed and was efficient.
The guys determined the problem right away and updated our thermostat. Both guys very friendly and knowledgeable. Cost us nothing.
Always professional. Work is done correctly. Trusted advice on repair/time to replace.
Concerned about a gap near the filter from a recent AC install. Mentioned it to Michelle who I saw at the Home & Garden show. Michelle called me the following day and sent Drew out the next business day to fix it. Great service. Highly recommend these folks.
A nice young man... thanks Drew.
Quick & efficient
the service was just what I’ve come to expect from Schaafsma.
Drew is really good at what he does, Zack is a treasure, his tech knowledge is tops.They were courteous and took the time to explain what was going on. We are up and running again. Thanks guys.
First phone call for service, said they would call back, but did not happen. We had to call Schaafsma back
Awoke this morning to find out the furnace was out. Schaafsma was able to send a technician this morning and he diagnosed the problem efficiently. Once again great service!