Maintenance call and replaced a part
Great service and the tech was very nice . Timeframe was 12-4 and he didn’t come until 4:30. Hard to wait around all afternoon . 2 hour time frame would be better
Always happy with service from Schaafsma!
Schaafsma just completed the spring maintenance visit and, as always, they did an excellent job! On time, communicative, personable, and knowledgeable. What more could one ask? So much better service than our old service!
John took time to explain my current issue and offer options to remedy and fix my air conditioning unit. He went above and beyond and was super helpful! Thank you John!
As always Great Service
We've used Schaafsma Heating and Cooling for all our needs. Quality technicians and service.
We received excellent service. He was respectful and conducted himself professionally in our home. He provided a video that described in detail the product we purchased.
The technician sent to our place was great. He worked through the electricity flow to find the problem with our air conditioner. When the first possible solution provide to fail he was resourceful and knowledgeable as to where to look next. He identified the problem and shared the different pricing options. In the end we went with the service plan because it's not easy to get a fast service date ~ especially when it's getting hot outside again.
On the efficient friendly
Jon told me what he was doing and finding as he went along. Very courteous, did several pro bono services to try and help things.
Jon was on time, personable, answered my questions, and quickly did my AC inspection alone with putting in a new filter (but then system is only one year old—it should work perfectly 😁).
I had a tune -up on my air conditioner and was happy with the service. The service man was friendly and did a fantastic job.
The team at schaafsma did a great job of not only diagnosing and solving our issue, but they also ensured our system was running efficiently and did a fantastic job explaining to me what they were looking at along the way. Would highly recommend.
Like tool man Taylor would say, I have no opinion.
I always get consistent and great service from Schaafsma
I did not have to wait long for an appointment. The service was quick.
quick,friendly,professional-thanks!
Tech arrived at appointed time. He was courteous and professional.
Awesome technician. Very knowledgeable. Arrived on time and completed service while fully explaining what was being done.
He was very thorough and friendly
The videos were helpful
Serviceman arrived on time and checked the furnace to make sure it was running correctly. He answered all our questions and cleaned up afterward.
Jon was very professional and knowledgeable on what he was doing he explained everything about the furnace and what was going on with it thank you
Very friendly! Explained things well!
Very helpful and fair
Service person was punctual and explained what he did.
same as above
Great experience as usual. No issues or problems.
Jon has been here before and once again provided great support. We appreciated his honesty in sharing that he wasn’t sure of whether the part had not been tightened the last time you were here. Great show of integrity.
Jon was an excellent technician. He kept working until our furnace problem was fixed. It was not easy, but finally the valve worked. He was industrious and precise, friendly and very personable. We were very impressed with this service call. We are glad we use Schaafsma!
This was a regular tune-up, but Jon was also able to sort out an issue with an error that came up in the last couple of days that was preventing the furnace from running, forcing the heat pump to run instead.
You couldn’t get a more efficient service with my experience today. The appointment was confirmed via email, my service mechanic was identified with photos etc.... He called prior, was on time, did the job, recorded his work via video, posted the results and bill to my email with results and suggestions. I’m a very satisfied customer. Done deal ! Mark A Cooper.
Schaafsma was a great choice. Very easy to set up an appointment and they were very professional and did the job right away. I will use them again!
Jon’s regular maintenance visits mean always arriving on time - careful attention to detail - answering questions and offering great advice.
The maintenance person arrived ahead of time which always is a plus he did his work quickly and efficiently, and was very professional
Great employee